At HelloMe, We Value Your Questions, Feedback, and Concerns.

A functional practitioner is a healthcare professional who focuses on identifying and addressing the root causes of health issues rather than just treating symptoms. They use a holistic approach, considering the complex interactions between genetics, environment, and lifestyle factors, to create personalized treatment plans aimed at improving overall health and well-being.

HelloMe supports a variety of lab tests, including at-home testing, in-lab testing, and walk-in phlebotomy services. With access to these three options, you have all the flexibility and convenience you could need for your lab testing requirements. *lab tests are

Supplements are not included in the subscription cost but are available at a discounted rate through Fullscript as part of your HelloMe membership.

We offer very low commitment because we understand that managing your health can be daunting. You can cancel anytime. However, note that functional medicine is a journey, and we recommend a minimum of 3 months to see significant results.

Lab tests and supplements are not included in the membership fee but are available at member prices. Follow-up consultations are included based on the number of video sessions specified in your subscription plan.

A HelloMe subscription includes personalized video sessions with a functional practitioner, access to HelloMe at-home lab kits at member prices, discounts on supplements with Fullscript, customized health plans, unlimited messaging with your provider, and access to walk-in labs depending on the subscription tier you choose.

The Discovery Call (phone or video) is your initial consultation where you meet your provider and set a baseline for your health concerns. During this call, your provider will discuss your health goals, explore potential lab tests, supplements, and lifestyle changes tailored to your needs.

You can communicate with your functional practitioner via messaging in your portal and scheduled video sessions. This ensures you have continuous support and personalized care.

Either! You have the ability to choose a video or phone call.

Our providers will suggest you get labs done at an at-home service, an in-lab service, or a walk-in phlebotomy service. We are agnostic to which lab companies you choose to explore, ensuring you have the flexibility to select the option that best suits your needs.

HelloMe ensures personalized care through customized health plans, continuous support via unlimited messaging and video sessions, and tailored recommendations based on your specific health needs and goals.

For any questions or issues, you can contact HelloMe's customer support through the Member Dashboard. Support is available to help with any concerns related to your subscription and health journey.

HelloMe can help manage a variety of conditions, including chronic fatigue, hormonal imbalances, digestive issues, weight management, mental health concerns, and more, through personalized, holistic approaches.

The frequency of consultations depends on your subscription plan. Essential Wellness includes one video session per month, Advanced Healing includes two video sessions per month, and Ultimate Harmony offers unlimited video sessions.